ATCIS - a NASSCOM enlisted Business Outsourcing Division of the ATC group – commenced operations in the domestic BPO sector in March 2013. Based out of Kolkata, we have established our presence in Hyderabad, Bangalore, Mumbai and Chennai. Our agile, performance-driven organisation is flexible in expanding operations and responds quickly to emerging opportunities. Decision making swiftness has put us ahead in competition at the national and global level.
We maintain strong customer–brand interaction, ensure smooth delivery and remain consistent in following our BPO processes. Our operational excellence and highest standards of quality have been recognised across the industry. These differentiators have enabled us to create a winning edge.
Our sole focus lies on leveraging customer experience by engaging skilled resources to work. We have been managing almost 8 million customer experiences per month from different locations across the globe. At every level of client interaction, we ensure complete transparency for us to understand client requirement better. Continuously striving to enhance our services, we are proud to have established ourselves as a trusted partner for our clients. Our delivery methodologies have helped in bringing more and more people come under the scope of business. We believe in keeping it simple yet effective to deliver results to clients.
Similar to how we take care of our clients, our employees also occupy the centre of our business. Utilizing the best of manpower, ATCIS nurtures talents to produce real-world results.
Highest Standards of Quality
Operational Excellence
Smooth Delivery
Strong Customer–Brand Interaction
Maintaining Consistency
ATCIS is a part of ATC Group, a USD 200 million company having diverse business interests across BPO, Logistics, Supply Chain, Manufacturing, Engineering, Real Estate, Retail and Distribution verticals. With an efficient and skilled workforce of over 8000, across several locations in India, the group has carved a niche for itself and expanded rapidly over last few years.
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